Delivery & Returns Policy
- Delivery & Returns Policy
Delivery and Shipping
Our arrangements for shipping are as follows:
- Standard 2-3 working days £5
- Next Working Day £10
- Orders over £250 free 2-3 working days
- Click and Collect from our Head Office - The Coterie, Preston Bagot, B95 5DZ
- Standard 4-7 working days £20
- Express 2-3 working days £30
- Orders over £400 free 3-4 working days
- Saddles - Standard 3-5 days £50
Rest of the World
- Standard 6-9 working days £35
- Express 3-5 working days £45
- Orders over £600 free 3-5 working days
- Saddles - Standard 7-10 days £75
Orders must be placed before 1pm UK time for express delivery on all orders.
If you have any questions or need any further information, please do
not hesitate to contact us on 01564 778899 or [email protected]
International shoppers, please refer to information on Tax, Duty and Custom charges here
Hassle Free Returns
We want you to be safe in the knowledge that whenever you order from
Horsesense you are entitled to a full refund or exchange if you
are not fully satisfied.
Simply call 01564 778899 or email us at [email protected] and let us know you are making a return.
Always include your name, order number and telephone number so we can contact you to process the exchange or refund.
Please return all items to:
Horsesense Saddlers Ltd
Henley In Arden