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Delivery & Returns Policy

Delivery and Shipping

Our arrangements for shipping are as follows:

United Kingdom


Rest of the World

Orders must be placed before 1pm UK time for express delivery on all orders.

If you have any questions or need any further information, please do not hesitate to contact us on 01564 778899 or [email protected]

International shoppers, please refer to information on Tax, Duty and Custom charges here

Hassle Free Returns

We want you to be safe in the knowledge that whenever you order from Horsesense you are entitled to a full refund or exchange if you are not fully satisfied.

Simply call 01564 778899 or email us at [email protected] and let us know you are making a return.

Always include your name, order number and telephone number so we can contact you to process the exchange or refund.

Please return all items to:

Horsesense Saddlers Ltd
 The Coterie
 Preston Bagot
 Henley In Arden
 B95 5DZ